FAQ
FREQUENTLY ASKED QUESTIONS
Where are you located, and do I need an appointment to visit?
We are located in Holly, Michigan, at our 30,000-square-foot warehouse. For the best customer experience, we operate by appointment only. This ensures each visitor has enough time and space to browse our wide selection of pallets. To schedule please submit your information in the "Contact" page.
What kinds of products do you offer on your pallets?
We source a wide variety of products, including Home products, clothing, pet supplies, tech, food, and much more. Our pallets contain UNUSED items from major retailers and big-box stores. Inventory can change weekly, so each visit or purchase can present a fresh set of deals.
How can I purchase a pallet, and do you offer delivery?
You can purchase pallets in person at our warehouse by appointment, or you can browse our available pallets online at buyatexpress.com and arrange pickup. If you are located outside the area, we do offer shipping options with FedEx.—we’ll do our best to accommodate your needs.
What is your return or exchange policy for liquidation pallets?
All pallet sales are 100% final because these are closeouts, overstock, or returns from retail partners. We do our best to accurately describe and photograph the products on each pallet so you can make an informed decision before you buy. If you have any specific questions or concerns about a particular pallet, please reach out to our team prior to purchase.
How often do you get new inventory, and can I be notified of new arrivals?
We receive new pallets regularly—sometimes weekly, sometimes bi-weekly. Inventory turnover can be quick, so you’re encouraged to check our website or subscribe to our newsletter for new arrival notifications. You can also follow our social media accounts for up-to-date announcements on incoming shipments and special promotions.
Can I open a Commercial Account?
Yes! If you want to place regular, or larger orders, navigate to our Commerical Account page and submit an application and we will reach out!